By Jayashankar K
Cloud computing is the on-demand delivery of IT resources over the Internet with pay-as-you-go pricing. Instead of buying, owning, and maintaining physical data centres and servers, you can access technology services, such as computing power, storage, and databases, on an as-needed basis from the various cloud service providers.
Today, governments all over the world have implemented lockdowns and community quarantine. People and businesses rely on technology to continue with their lives, they turn to the internet and various web tools to continue to work and conduct business from home. The ongoing pandemic demonstrates how cloud computing has become one of the essentials to our business. Collaborations made simple and moved up the logistics to the next level. Cloud computing helps us to have a full supply chain visibility and to keep operations under control and client’s satisfaction. Cloud-based solutions help our company to achieve better execution, visibility, cost-saving and collaboration with customers which helps to satisfy the business needs.
Customers expectations are very high in this competitive world of business. The one who provides better visibility of the business and customer service will come on stronger in the market. In this, ProConnect has been achieving the customers’ expectations by providing reports on email, integration of application and communicating through video conferencing periodically. Also, this helps us to make the customers happy by keeping the data safe and secured.
All our warehouses across India are well equipped with surveillance and IT infrastructure which is fully technology-oriented and providing uninterrupted services like the internet to use various applications. We are using world-class email service with full protection to avoid phishing and spamming. Also, this has been passed on to our users to use in all devices at any time, anywhere. So, all the users will be engaged and productive while away from the office.
Our application which is web-based and can be used across the country without any disturbance and will work on any platform. One-point contact for IT also enabled through ticketing software which satisfies our internal customers. Even though we are a service department our main motive is to make all our customers’ life easier and technology-driven. We’re prefer working around developed organisations and we are using and will continue to use all upcoming IoT tools to support our customers.