Mission Critical Services

Capabilities

  • Customer Help Desk
  • Screening and Validation for Components, Modules, Full Units and OSV (Onsite Validation)
  • Logistics support for RMA
  • Warranty Support – Forward & Reverse Logistics, Inventory Management, Import -Export & Scrap
  • Critical Parts Delivery – 4 hrs support, Next Flight Out Support and 24x7x365

Specialized Services

  • On Demand support with Excursion Support
  • Process Automation and Online Tools
  • Recurring Issue Avoidance & Management
  • Import of Refurbished Goods
  • Re-Export, One Way and Repair and Return
Industries We Serve Proconnect extends it services to the following verticals

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